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FOR PHARMACIES, CLINICS & HEALTHCARE PARTNERS

A local connection.
A wider view of care.

Connect your community with specialist expertise in China. Together, we help patients obtain remote second opinions, understand possible treatment pathways and make informed decisions—with HSMC coordinating from Shanghai.

Explore the Model ↓
Start locally. Explore options remotely.Clear scope and fees before service.The patient decides whether to proceed.
WHO WE WORK WITH

A familiar place.
More possibilities for patients.

We welcome local pharmacies, clinics and healthcare organizations interested in offering a structured route to specialist second opinions and potential care in Shanghai. Roles are designed around each partner’s services, team and local setting.

01

Local pharmacies

Help people who ask about further medical opinions find a clear route to specialist review.

  • Introduce the service and help patients understand how to start.
  • Support appointment inquiries, authorized document collection and communication.
  • Provide a familiar local contact throughout the inquiry.

The pharmacy’s role is information and coordination within its scope; specialist medical opinions come from the reviewing doctors.

02

Clinics & medical practices

Add access to an additional specialist perspective alongside the care your clinical team already provides.

  • Help define clinical questions and prepare the case summary.
  • Coordinate additional specialist opinions and discuss recommendations with the patient.
  • Support local follow-up and communicate with HSMC after care in China, as agreed.

The local clinical team retains responsibility for the care it provides. Shanghai physicians are responsible for their medical opinions and treatment.

WHAT THE NETWORK ENABLES

Start with advice.
Continue only if it makes sense.

Patients can explore specialist input before committing to international travel. If they choose to proceed, the same Shanghai coordination team helps connect the next stages.

Remote second opinions

The patient may choose a hospital, or HSMC can recommend specialist teams with relevant expertise. Where useful, two teams can review the case for comparison. Advice, preliminary pathways and estimated costs are brought together in writing.

Explore second opinions ↗

Appointments & on-site support

For patients who already know where they want to go, arrange hospital appointments and optional on-site interpretation. Standalone appointment support does not require a second opinion.

Explore appointment support ↗

Complex treatment coordination

After the second opinion and the patient’s decision to proceed, define the case and coordinate the agreed appointments, admission, treatment details and discharge.

Explore care coordination ↗
A second opinion helps patients understand options. It does not require them to travel to China or commit to treatment.
THE PATIENT PATHWAY

Local support.
Shanghai coordination.

A named contact on each side helps keep the patient, partner and Shanghai team aligned. The scope is confirmed for each service or treatment case.

  1. 01

    Discuss the need

    Your team introduces the service and, with patient authorization, shares the relevant clinical questions and existing reports.

  2. 02

    Confirm the right support

    Together, we clarify the patient’s goals, relevant specialist teams and the proposed service. The patient receives clear information before deciding to proceed.

  3. 03

    Coordinate the review

    HSMC contacts the hospital or specialist team, brings together recommendations and helps the partner and patient understand practical next steps.

  4. 04

    Let the patient decide

    The patient chooses whether to continue locally or explore care in China. Further coordination and follow-up responsibilities are agreed separately.

Your local team

  • Patient introduction and local communication
  • Consent and authorized information collection
  • A familiar point of contact for questions
  • Local clinical follow-up where provided by the clinic

HSMC in Shanghai

  • Hospital contact and specialist-team matching
  • Remote review and written-report coordination
  • Agreed appointment and treatment arrangements
  • Communication and follow-up handover with the partner

Partnership questions.

Can a pharmacy join without operating a clinic?

Yes. Pharmacies can act as local information and coordination points, introducing the service and helping patients with authorized records and communication. Specialist medical review is provided by doctors. Each partner works within its own professional role.

Do all patients need to travel to China?

No. Remote second opinions can help patients consider their options without travelling. Travel and treatment coordination are arranged only if the patient chooses to proceed and a suitable pathway is confirmed.

Can our doctors stay involved?

Yes. With the patient’s authorization, the clinic can share clinical questions, receive the agreed feedback and support local follow-up. Clinical responsibilities, communication contacts and follow-up arrangements are confirmed for the case.

What should we send for an initial discussion?

Send your organization’s name, country and city, type of service, contact person and partnership interests. Please do not include patient records in an initial partnership inquiry. Case submissions use a separately agreed authorization and document-sharing process.

BUILD A LOCAL CONNECTION

Bring more options
to your community.

Tell us about your pharmacy, clinic or healthcare organization. Our global business development team will discuss how a local consultation and second opinion pathway could work in your setting.

Book an Introductory Meeting ↗
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Email Our Medical Team

We typically respond within 24 hours

medical.inquiry@shanghaihealth.center
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